Privacy Policy for Shadowzone

Effective date: October 27, 2026

Shadowzone is a mobile application developed and operated by GOOMALECT IT SOLUTIONS. This Privacy Policy explains how we collect, use, store, share, and protect information when you use the Shadowzone application.

Website: https://www.tzzahrho.com

1. Information We Collect

Depending on the features you use, Shadowzone may collect or process the following information:

  • Account information: Information used to register and manage your account, such as your username, name, email address, and phone number.

  • Location information: Your device's location when you use location-based features, such as live location sharing, map display, navigation, or emergency reporting, subject to your device permissions and settings.

  • Messages and media: Chat messages, images, videos, and related information that you choose to send or share through the application.

  • Emergency and SOS information: Information you submit through SOS or emergency-reporting features, which may include your location, message, and report timestamp.

  • Device and technical information: Information needed to support account security, device registration, application functionality, troubleshooting, and service reliability.

The information collected depends on how you use Shadowzone and which permissions you grant.

2. How We Use Information

We use information to:

  • Create and manage user accounts.

  • Provide authentication and account-recovery services.

  • Enable messaging, image and video sharing, and conferencing features.

  • Provide live location sharing, maps, and navigation features.

  • Display and manage SOS or emergency reports.

  • Maintain account security and manage active devices.

  • Troubleshoot technical problems and improve application reliability.

  • Respond to support requests and comply with applicable legal obligations.

3. Location Permissions

Shadowzone may request location permission to provide live tracking, location sharing, map, navigation, and SOS features.

You can manage location permissions through your device settings. Disabling location permission may prevent some location-dependent features from working correctly.

Location access may depend on whether you grant foreground or background location permission and whether the relevant feature is active. Actual location collection must match the permissions and behavior implemented in the application.

4. Third-Party Services

Shadowzone uses third-party services to support its functionality. These may include:

  • Firebase Authentication for account authentication.

  • Firebase Realtime Database for application data, account-related records, messaging, and other supported features.

  • Firebase Storage for supported media uploads and storage.

  • Google Maps Platform services for maps and navigation.

These providers may process information as necessary to deliver their services, subject to their own terms and privacy policies.

5. Sharing of Information

Shadowzone may make information available to other users when necessary for features you choose to use, such as messaging, media sharing, live location sharing, conferencing, and SOS reporting.

We do not sell your personal information. Information may also be disclosed to service providers that support the application or when disclosure is required by law, necessary to protect rights and safety, or otherwise permitted by applicable law.

6. Data Storage and Security

We use technical and organizational measures intended to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security.

Information may be stored or processed on servers operated by our service providers, potentially in countries other than your own.

7. Data Retention

We retain information for as long as reasonably necessary to provide the application's services, maintain security, resolve disputes, comply with legal obligations, and enforce applicable agreements.

Retention periods may vary by information type and feature. Some information may remain in backups or records for a limited period after deletion, where technically necessary or legally permitted.

8. Your Choices and Rights

Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

You can manage certain permissions through your device settings. You may also contact us using the contact details below to ask a privacy question or submit a request concerning your information.

9. Account Deletion

To request deletion of your Shadowzone account and associated personal information, contact us at goomalect@gmail.com.

We will review and process eligible requests in accordance with applicable law and our operational and legal requirements. Certain information may need to be retained where legally required or otherwise permitted.

Deleting your account is separate from canceling a paid subscription. If you have an active subscription purchased through Google Play, cancel it separately through Google Play to prevent future renewals.

10. Children's Privacy

Shadowzone is not intended for children who are not permitted to use the application under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements. If you believe a child has provided personal information improperly, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our application, services, or legal obligations change. We will publish the updated version and revise the effective date when appropriate.

12. Contact Us

For privacy questions, support, personal information requests, or account-deletion requests, contact:

Developer: GOOMALECT IT SOLUTIONS
Application: Shadowzone
Website: https://www.tzzahrho.com
Official contact email: goomalect@gmail.com

13. Subscriptions and Cancellation

Shadowzone may offer paid subscriptions that provide access to certain application features. Subscription purchases made through Google Play are subject to the applicable Google Play terms.

Managing or Canceling a Subscription

If you purchase a Shadowzone subscription through Google Play, you can manage or cancel it through your Google Play account.

To cancel:

  1. Open the Google Play Store.

  2. Tap your profile icon.

  3. Select Payments & subscriptions, then Subscriptions.

  4. Select Shadowzone.

  5. Follow the instructions to cancel.

You can also visit: https://play.google.com/store/account/subscriptions

What Happens After Cancellation?

Canceling a subscription generally stops its renewal. You may continue to access paid features until the end of your current billing period, subject to the subscription terms. Canceling does not automatically delete your Shadowzone account.

Refunds

Refund requests are subject to the applicable Google Play refund policies. Canceling a subscription does not necessarily result in a refund for a payment already made.

Account Deletion and Subscription Cancellation Are Different

If you want to delete your Shadowzone account, contact goomalect@gmail.com to request account deletion. If you also have an active Google Play subscription, cancel it separately through Google Play.

14. Subscription Expiration, Grace Period, and Data Deletion

When a Shadowzone subscription expires, the user will have a 15-day grace period beginning on the actual subscription expiration date to renew their subscription.

During this grace period, subscription-only features may be unavailable, but the user's account and associated data will remain stored.

If the subscription is not renewed within 15 days after its actual expiration date, GOOMALECT IT SOLUTIONS may permanently delete the account and its associated data. This may include account information, chat messages, uploaded images and videos, and related records stored in Firebase Realtime Database and Firebase Storage, to the extent applicable.

Before deletion, we may provide a reminder or notice where reasonably practicable.

Once deletion is completed, the account and associated data may not be recoverable. Users who wish to continue using Shadowzone after deletion may need to create a new account. Previously deleted data cannot be guaranteed to be restored.

If a subscription is successfully renewed during the grace period, the account will not be deleted under this policy, provided the renewal is confirmed by the applicable subscription-verification system.

Data retained temporarily in backups, or information retained where required or permitted by law, will be handled in accordance with applicable requirements.

Canceling a subscription does not start the 15-day grace period immediately. The grace period begins when the paid subscription entitlement actually expires.